# SmoothSail — Online store builder for Malaysian sellers > Build an online store for Malaysia: your own storefront, a checkout built for how Malaysians pay, delivery zones for every state, orders and stock in one place. Canonical: https://smoothsail.my/ Bahasa Melayu: https://smoothsail.my/ms ## Your shop, open by the weekend. SmoothSail is an online store builder for Malaysian sellers: a storefront that looks like yours, a checkout that works the way people here pay, and one place to run orders, stock and delivery. Free for 30 days. No card needed. Plans from RM 99 a month after the trial. Everything below is included on every plan. There is no app store to buy the rest of your shop from. ## The parts of selling that nobody enjoys. Most of running a shop is not the fun bit. It is working out what delivery should cost, chasing an order that has not been packed, and finding out on a Tuesday that a payment method never worked. - **Delivery that adds up** — Zones by postcode or state, weight and value bands, and cash on delivery allowed per rate — so a heavy parcel to Sabah costs what it actually costs. - **Stock that stays honest** — Counted down as orders arrive, given back when one is cancelled, and it stops the sale at zero. - **Numbers you can act on** — What sold, which variant, what you took last week — and a CSV of exactly what is on screen. - **A shop that looks like yours** — Five starting points, each with its own palette and type. Change the words and the colours; leave the layout to us. - **The rails people here use** — Cash on delivery and bank transfer take money today, with COD allowed per delivery rate. FPX, DuitNow QR, cards, e-wallets and instalments are next. ## We tell you why, not just that. On most platforms, switching on cash on delivery is not enough. It also has to be allowed on the delivery option the customer picked — and if it is not, checkout just says “no payment options available” and leaves both of you to work out why. We found that the hard way on someone else’s platform, so SmoothSail names the actual cause on the customer’s screen, and warns you in your admin before anyone can reach the dead end. - Four distinct messages, not one dead end - A warning in the admin before it can happen - Cash on delivery allowed per delivery rate ## A shop on your own address, live in an afternoon. Pick a starting theme, put your own words and colours on it, and you have a shop at yourname.smoothsail.my — or your own domain when you are ready. - Five starting themes - Your own pages and menus - Search and categories - Guest or account checkout - Works on a phone first - Password it while you build More: https://smoothsail.my/platform/storefront ## Paid and packed are two different questions. Every order carries a payment status and a fulfilment status, separately. Collapsing them into one is what makes an order list lie to you about what still needs doing. - Draft orders you can send - Partial refunds - Packing slips and invoices - Tracking links that work - Abandoned checkout capture - CSV export of the current view More: https://smoothsail.my/platform/orders ## Malaysian by default, not by plugin. Ringgit, the sixteen states, peninsular and East Malaysia zones, and the tax fields an e-invoice needs — all set up before you sign in for the first time. - **Delivery zones ready to go** — Peninsular and East Malaysia, weight bands already priced. Change the numbers, keep the structure. - **Cash on delivery, done properly** — Allowed per delivery option, because a courier that does not collect cash should not offer it. - **The rails people here use** — Cash on delivery and bank transfer are live today. FPX, DuitNow QR, e-wallets, instalments and cards are next. - **Couriers with real tracking** — Type the consignment number, the customer gets a working link. No copy-and-paste into a courier site. - **E-invoice fields from day one** — TIN and business registration number sit on the customer record, so nothing has to be re-keyed later. - **Your timezone, your day** — Every report and every “today” total is worked out in Malaysian time, not the server’s. ## Everything is in the box at every tier. What changes between plans is how much you can put in it — products, storage, staff — not which features you are allowed to have. ### Standard — RM 99 a month, RM 599 a year (RM 49.92 a month billed yearly) Everything you need to open. Limits: 200 products, 2 GB storage, 5 staff accounts. Included: - Your own domain and certificate - Starter themes - Product variants and options - Order management and invoices - Inventory tracking - Pages and forms - Pixel and analytics tracking - Webhooks - Three-page checkout - Product reviews ### Premium — RM 199 a month, RM 1,199 a year (RM 99.92 a month billed yearly) Tools that lift conversion. Limits: 1,000 products, 10 GB storage, 8 staff accounts. Included: - Everything in Standard - Discount codes - Cart bump offers - Post-purchase offers - Courier booking and labels - Abandoned cart recovery - Sales reports - Redirect after checkout - SMS, WhatsApp and email integrations - Point-of-sale sync ### Ultimate — RM 299 a month, RM 1,799 a year (RM 149.92 a month billed yearly) For stores that have outgrown the rest. Limits: Unlimited products, Unlimited storage, 15 staff accounts. Included: - Everything in Premium - Automatic discounts - One-click upsells and bundles - Marketplace sync - Bulk fulfilment - One-page checkout - Customer segments - Bulk product editor - Multiple stock locations - In-store pickup - Filter payment methods by country - Conversions API - Private API access Full pricing: https://smoothsail.my/pricing ## Before you start. ### What happens when the 30 days are up? Your shop stops taking new orders and goes back to being password protected — nothing is deleted. Pick a plan and it opens again exactly as you left it. No card is needed to start, so nothing charges itself. ### Can I use my own domain? Yes, on every plan. Every shop also gets a free yourname.smoothsail.my address from the moment you sign up, so there is somewhere to work while your domain is being connected. ### Do you take a cut of my sales? No. You pay the monthly plan and your payment gateway takes its own fee, which goes to them and not to us. What you sell is yours. ### How do payments actually reach me? Today you can take cash on delivery and bank transfer. Either way the money is yours the moment it arrives — it never passes through us, so there is nothing for us to hold, delay or take a cut of. Gateway connections are the next thing we are building: when they land you will bring your own FPX, DuitNow QR, card, e-wallet or instalment account and settle straight into your bank on their schedule, and the same rule will apply — we never hold it. ### I already sell on Instagram and WhatsApp. Is this instead of that? Alongside it. Most sellers here keep the conversation where it already is and use the shop for the part that does not work in a chat: a catalogue that is always current, delivery priced by weight and zone, and an order record you can search six months later. ### What if I want to leave? Products, orders and customers all export to CSV from inside the admin, at any time, without asking us. That is the whole point of an export button. ## Thirty days, no card, your own shop at the end of it. Set it up in an afternoon. If it turns out not to be for you, walk away — there is nothing to cancel and nothing has been charged.